vega

Terms of Service

These Terms of Service ("Terms") are an agreement between you and Vega Messenger ("Vega", "we"). They govern your use of the Vega app and the vegamessenger.com services. By creating an account or using Vega you agree to these Terms and to our Privacy Policy.

1. Acceptance of these Terms

By signing up for, accessing, or using Vega you accept these Terms. If you do not agree with them, do not use Vega. We may update these Terms; material changes will be announced via an in-app banner before they take effect. Continuing to use Vega after a change takes effect means you accept the updated Terms.

2. Your account

• You are responsible for your username, password, and 24-word recovery code. Anyone holding them holds the account.
• One person per account. Don't impersonate other people, organizations, or Vega itself.
• You must be old enough to use Vega under the laws of your country and under the App Store age rating shown for the app.

3. User-generated content and acceptable use

Vega includes user-generated content: direct messages, public channels, public profiles, posts, comments, and reactions. You own your content, and you are responsible for it. We have no tolerance for objectionable content or abusive users. The following is prohibited anywhere on Vega, including its public surfaces:

• Child sexual abuse material of any kind — reported to the relevant authorities and removed immediately.
• Harassment, threats, bullying, or incitement of violence against any person or group.
• Hate speech attacking people based on race, ethnicity, religion, gender, sexual orientation, disability, or similar characteristics.
• Pornographic or sexually exploitative content on public surfaces.
• Spam, scams, phishing, malware distribution, or platform manipulation (fake engagement, bot rings).
• Impersonation of people, brands, or Vega staff.
• Content that is illegal in the jurisdiction where Vega operates, or that facilitates illegal activity.

4. Moderation, reporting, and blocking

Vega ships the safety tools Apple's guidelines for user-generated content require, and we use them:

• Report. Every public post, comment, profile, and message can be reported from inside the app. Reports go to our moderation queue.
• Block. You can block any user. Blocked users can't message you, and their public content disappears from your feeds, search, and discovery.
• Mute. You can hide any source from your feed without blocking it.
• Automatic filtering. Public content that accumulates reports from multiple independent users is automatically hidden from public surfaces pending review.
• 24-hour response. We act on objectionable-content reports within 24 hours by removing the content and ejecting the user who provided the offending content.

Direct messages are end-to-end encrypted — we cannot read them, so moderation of DMs operates on user reports and metadata, not content scanning. Public channels, profiles, posts, and comments are not end-to-end encrypted and are moderated directly.

5. Enforcement and termination

• We may remove content, hide it from public surfaces, freeze channels, restrict features, suspend, or permanently ban accounts that violate these Terms — with severity matching the violation, and immediately for severe abuse.
• You can delete your account at any time in Settings → Delete account; deletion is permanent (see the Privacy Policy for what is removed).
• Banned users may not create new accounts to evade enforcement.

6. The service

Vega is provided "as is". We work hard to keep it available and safe, but we do not guarantee uninterrupted operation, and we are not liable for indirect or consequential damages to the maximum extent permitted by law. Nothing in these Terms limits rights you have under mandatory consumer-protection law in your country.

7. Contact

Questions about these Terms, or moderation appeals: hello@vegamessenger.com. Legal requests: legal@vegamessenger.com.